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Terms and Conditions

Terms and Conditions

 

Refund Policy

Aussie Strength offer a lifetime guarantee on our range of Kettlebells, Torso Trainers, Garage Gym Barbells, Gymnastics Rings and LockJaw Olympic Collars.

If you break any of the above during normal training, we will exchange it for free.

 

Returns Policy

All of our products can be exchanged for a store credit within 30 days of purchase.

A 10% restocking fee of the costs of goods is applied for returns. All returns must be in original packaging, in brand new condition.

Simply return the product to us, including purchase order details. You are responsible for shipping and shipping costs. Once we have received the goods, we will refund the purchase. This does not include shipping costs.

 

Damaged or Faulty Goods

If products are damaged during transit, or have manufacturing faults we will replace them at no cost.

If the item/s need to be returned to us, we will organise the courier service for you.

 

Shipping and Delivery

How long does shipping take?

We ship every Monday, Wednesday and Friday . Approximate delivery times (business days) below:

  • Sydney 1 to 2 days
  • Canberra 1 to 2 days
  • Melbourne 1 to 2 days
  • Brisbane 1 to 2 days
  • Adelaide 2 to 3 days
  • Perth 5 to 7 days
  • Hobart 3 to 4 days
  • Darwin 5 to 9 days

If you live outside of these areas please allow 1 to 3 extra days for delivery. During busy periods orders can take 5 to 7 business days to arrive.

 

Shipping Policy

All deliveries need to be signed for. Our couriers will leave a calling card or attempt to re deliver products. If you have any requests for delivery, please email us when you place your order. 

Please contact us if you have any questions on delivery: 1300 838 156 

Shipping Terms and Conditions: 

Cleared payment is required before orders are shipped. 

Aussie Strength is not responsible for delivery times or dates. During peak periods shipping can be delayed.

 

Privacy Policy

Aussie Strength will never give or sell your confidential details to any one, or any third party for any reason.